Crown World Mobility’s advice goes beyond best practice to help you develop "next practice"

The increasing complexities of a globally mobile workforce demand innovative thinking – second nature to Crown.

Organizations around the world look to Crown World Mobility to design and implement tailored solutions that meet their Global Mobility needs. We provide customized guidance in a broad range of areas and offer you the expertise of our experienced Consulting Services resources.

Program design

With operations in nearly 60 countries, Crown identifies innovative and effective mobility solutions and service delivery models in place across the globe. We review existing procedures, interfaces and systems, identify stakeholders across your organization and propose methods in which processes can be created or streamlined. We have experience in the design of program communication materials, global mobility website content, decision trees, checklists, administrator guidelines and other ways of supporting program goals.

Mobility links to talent

Crown World Mobility's Consulting Services is one of the few teams in the industry with a complete range of hands-on experience in this critical Global Mobility area. Our experience in linking global mobility programs to talent strategies ranges from taking first steps to implementing fully-developed strategies. We design materials to support selection processes, diversity and inclusion initiatives, performance management for assignees, repatriation integration and future leadership pipeline development. Through analyzing and understanding an organization's mobility/talent goals we develop strategies and steps to support them.

Policy analysis and development

Crown’s global policy and practice library offers clients a breadth of resources and information to facilitate a targeted policy analysis, revision or development using best practice content and user-friendly, clear text. We also help to generate support materials such as policy summary guides and training materials.

Surveys and research

We create customized surveys and research for you, designed to obtain objective feedback about your mobility practices along with offering research on specific mobility topics that you may require. Specializing in "Voice of Customer" surveys, we design and implement quantitative and qualitative approaches to data collection using on-line survey tools, interviews or focus groups. The insight gained allows us to determine how to best focus time and resources for all phases of mobility support and for all levels of mobility management.

Our comparative benchmark research analysis will help you to better understand the competitive environment, as well as identify best practices and innovative approaches towards management and cost control.

Group move solutions

When you prepare to relocate more than a few employees at the same time, under the same initiative, be it international or domestic, advanced planning will help you to communicate effectively, anticipate your budget and meet retention goals while managing the inevitable productivity dip that will occur during the event. Our experts have the strategic and logistical know-how to design and support communication planning, change management training for managers of impacted populations, employee needs’ assessments, one-time group move policies, resource centers (virtual or on-the-ground) and other decision-making tools. We are accustomed to being an integral part of the strategic and logistical group move support.

Repatriation and career planning

A critical phase of global mobility program design that is often underdeveloped is repatriation and career planning. Our consulting team offers expertise in the design and implementation of the tools and strategies that support the successful repatriation and career planning process for assignees. The support can be part of global mobility and talent programs, an assignment ROI strategy or it can support with a stand-alone focus. We help generate the infrastructure, from manager-assignee discussion guides, training for key repatriation and career planning stakeholders, HR or receiving managers, to tool kits, checklists, templates and communication planning.

Assignment Return on Investment (ROI)

Assignment Return on Investment (ROI) strategic planning is another area that differentiates Crown World Mobility's consulting team from others in the marketplace. Our experts have developed ROI strategies for targeted, critical assignee populations, including the creation of guidelines and tools that support assignment ROI goals. Assignment-related ROI planning starts with candidate development and selection and requires focus and support throughout the lifecycle of the international assignment process and beyond. Based on a discussion of your ROI concerns and goals we will offer our assessment of what steps would make the most sense within your organization.

Additional consulting services

Crown World Mobility’s Consulting Services team has provided advice on transforming mobility programs and developing talent management programs to a wide range of global organizations. We would be delighted to discuss your requirements in respect of these and any other aspects of your global mobility program.

Read more from Lisa Johnson, Crown World Mobility Global Practice Leader, Consulting Services