EX priorities in the wake of the pandemic

Date

This event has now passed

Times

11 a.m. HKT
4 p.m. BST / 11 a.m. EST

Duration

60 minutes

Facilitator

Lisa Johnson,
Global Practice Leader,
Consulting Services

Redefining Employee Experience priorities … again!

The impact of Covid-19 on the corporate world has arguably strengthened a commitment to Employee Experience (EX). We’ve seen a call for empathy, a growing intolerance for inequality and an urgency to take action on climate change. But what does any of this have to do with Global Mobility?

Whether we are talking about employees (EX), customers (CX), assignees (AX) or Global Mobility (GMX), the experience had is directly linked to engagement. And ultimately, to recruiting and retaining top talent.

Join Lisa Johnson (Global Practice Leader, Consulting Services), and a fantastic panel, for one of our popular benchmarking sessions. Give us just 60 minutes to bring you live polling with your peers and an exciting discussion on the changing course of EX in 2021.

Underlying themes we’ll be discussing

Emerging EX priorities before Covid-19
Low touch – high touch; combining virtual, DIY solutions with human, caring responses
The spotlight on mental health, well-being and empathy – where does burnout fit in?
Inclusion – the driver for the new normal?
Future predictions for EX, CX and Global Mobility

NOTE: To participate in the polls, you must have Zoom Client installed or download and run the Zoom application to join the session.

Crown World Mobility’s webinar was one of the best I attended in 2020 in terms of depth and content. A lot was covered in an hour and I got a lot out of it!

Rita Chye, Head, International Mobility & Corporate Travel, Group Human Resources – UOB

APAC

8.30 a.m. IST / 11 a.m. HKT /
3 p.m. NZST

EMEA / Americas

4 p.m. BST / 5 p.m. CEST /
11 a.m. EST

Questions

For our panelists or about the session?

About the facilitator

Lisa Johnson
Global Practice Leader, Consulting Services

Lisa leads our global consulting strategy, including mobility program development and thought leadership. She is responsible for CWM’s Perspectives article and webinar series, research initiatives, and is a frequent presenter on issues impacting our industry. She has a strong background in Talent, ROI and D&I Mobility strategies.

Born in Japan, Lisa has lived and worked in Europe and Latin America, and is currently based in Brooklyn, New York.

APAC panelists

Caitlin Pyett
Director of Account Management, Asia, Crown World Mobility

Starting her career in London, Caitlin worked in investment banking as a Global Mobility specialist.

In 2012, she relocated from London to Singapore to commence a role as part of the Global Mobility leadership team for a large engineering services company as their Policy and Practices manager. In this role she honed her expertise in strategic mobility policy design and development, and undertook responsibility for vendor selection and management. Following five years in Singapore, she relocated to Hong Kong in 2017 and switched from an in-house focus to a provider role. She is now responsible for Account Management across the Asia region at Crown.

Caitlin has also published several thought leadership articles on Global Mobility issues and hot topics, and is a keen linguist and traveler.

Eloi Jacinto
Head, Global Total Rewards at Jollibee Group

Eloi has over 25 years’ experience in the food service industry, five years of which was with Operations Support. The next 20 years was spent in HR, particularly in Compensation and Benefits/Total Rewards. She currently holds the position of Head for Global Total Rewards of the Jollibee Group. She works with regional HR in the Philippines, North America, China and EMEA to set up and align programs that will deliver the Global HR strategies on Retention and Engagement of the corporation.

She is also an active member of the corporation’s HR Workgroup responsible for developing and implementing employee programs during and after the pandemic, and redefining ways of working in the New Normal.

Greg Tadman
Regional HR Director at PageGroup

Greg commenced his career in 2001 at Oliver Wyman (Management Consulting) where he worked for 13 years in various HR roles. These included European Head of Talent Management and Director of Human Capital for APAC based in Singapore. Greg joined PageGroup in 2014 and heads their HR function across 11 countries with over 1,700 people. He sits on the APAC regional board as well as Global HR Committee for PageGroup and has resided in Singapore for over 11 years.

His experience spans all facets of HR with a focus on Talent Management and Development, Culture and Engagement as well as Diversity and Inclusion. He is a Business Graduate and a Chartered Fellow of the Chartered Institute for Personnel Development (CIPD).

EMEA/AMER panelists

Liana Ciatto
Vice President, Global Account Management at Crown World Mobility

Liana has been in the mobility industry for over 16 years spending much of her career in account management supporting Fortune 500 corporations. Liana joined Crown in 2013 leading two of our key accounts. From 2015, Liana was based in Hong Kong as the Director, Account Management, Asia, leading the Regional Account Management team.

In 2018, Liana was appointed to the role of Vice President, Global Account Management, based in London. In this position, she spearheads innovation that delivers measurable results and enhances value for our corporate clients. Liana has a keen understanding of our clients’ unique challenges and mobility goals, and her goals will be to ensure long-lasting relationships, and the continued development of our Global Account Management teams.

Tommi Rantanen
Head of Global Mobility at Volvo Car Corporation

Tommi has more than 20 years of experience in Global Mobility advising companies and their expatriates on international tax, relocation, social security and immigration.

Volvo Cars was founded in 1927. Since then, Volvo has been a world leader in safety technology and innovation. Volvo is a truly global organization: its roots are Scandinavian, but the company has manufacturing, research and design operations in Sweden, Belgium, China, India, Malaysia and the U.S. Volvo Car currently employs over 40,000 people worldwide.

Hélène Salle
Executive Compensation and Global Mobility Vice President at Coty’s

Hélène has been the Head of International Mobility for the Coty Group for more than 10 years and has recently expanded her scope to the Global Long Term Incentive Programs and Executive Compensation. Starting with an ad-hoc practice, Hélène has created a strong International Mobility Center of Excellence acting as a centralized and acknowledged reference for the Group.

Since the merge with P&G Beauty, her team is always seeking to develop internal expertise fully dedicated to the HR community. As well as support business needs across the world with agile solutions, offer the best experiences to international assignees, and partner with strong global providers. She focuses the team on the next digital challenge in international mobility.