April, 28th 2022


3 p.m. MYT


60 minutes


Kesvaran Krishnan,
Senior Business Development Manager,
Crown World Mobility

Redefining Employee Experience priorities … again!

We are certainly not out of the storm in terms of the pandemic. However, as Malaysia prepares to move to endemic phase of Covid-19 and learn “to live” with the virus, there is a growing sense that this is not a permanent landscape and there is optimism for the future.

There are numerous talks about “flexible work arrangements” or “hybrid work mode”, but how ready are the Malaysian employers in planning and implementing new policies to manage this new working style?

And what do HR and  Global Mobility professionals anticipate in terms of EX (Employee Experience) for both local and international workforce? Like many trends in Global Mobility, we see alignment increasing with corporate, business and Human Resources.

Join our panelists from Crown World Mobility, International SOS Malaysia and Sitecore, and discuss the changing course of EX.

Underlying themes we’ll be discussing

  1. Emerging EX priorities during Covid-19 – flexi work arrangements
  2. Changing role of HR professionals in managing international workforce
  3. Employees’ mental wellbeing and companies’ responsibilities (duty of care)
  4. Return-to-workplace and Return-to-travel plans, and the related risk management strategies

April 28th

3 p.m. MYT

Register here

About the facilitator

Kesvaran Krishnan
Senior Business Development Manager
Crown World Mobility


Consultative and strategic business development director, with over 13 years of experience in country and regional roles: business-to- business negotiations prospect portfolio, client pipeline growth and sustaining existing accounts. Leading teams across Southeast Asia, enjoying the cultural diversities and learning every day about ED&I and how these diversities make teams and businesses fit for success.


Martin Cole
Managing Director, Crown Worldwide Malaysia


Martin, an Australian, is in his 20th year with Crown, having joined the Group in Hawaii as the manager of our Crown Records Management (CRM) operation.  Prior to joining Crown, Martin worked in the records and information management industry, including 4 years on the technology front supporting companies in the UK and Australia.  After Hawaii, Martin moved to Asia where he supported the CRM operations across the APAC region as a trouble-shooter and trainer based first in Hong Kong and then in Singapore.

In 2011, Martin, who studied Indonesian Language and Culture in University, moved to Jakarta as Crown’s Country Manager for Indonesia. During his time in Indonesia, Martin has led the growth of our operations across the country including an increase in records management storage from 430,000 SCE to 1.3 million SCE. Under his management, the Immigration and Destination Services divisions doubled in size. Martin oversaw the land acquisition of our second site in the Jakarta area and the construction of the first phase of a CRM facility which will have a capacity of over 1.7 million SCE when completed.

Martin has now, as of June 2021, moved to Malaysia to take on Crown’s Malaysia operation overseeing its Records Management, Moving Services, World Mobility and Workspace divisions.

Dr Chan Yanjun
Medical Director, International SOS Malaysia


As the Medical Director for International SOS Malaysia, Dr Chan oversees the Assistance and Response Centres’ service delivery provided in Malaysia. Dr Chan leads a team of doctors and nurses within the Kuala Lumpur Assistance and Response Centres to deliver quality medical advisory, clinical services, and remote healthcare support to organisations and International SOS members in Malaysia and also in the region.

Dr Chan started her career at International SOS Malaysia in 2016, providing health advisory and solutions for diverse workforce including business travellers and international assignees of organisations across various industries, assisting organisations in crises management and business continuity planning, and also working closely with remote site medical professionals in looking after employees working at offshore and remote locations.

Dr Chan graduated from International Medical University in 2005 and has worked in tertiary healthcare facilities in Malaysia for more than 10 years before joining International SOS. Her experiences in the healthcare industry include general medicine, pediatrics, women’s health, anesthesia, intensive care, emergency medicine and trauma medicine.

Foo Pei Lynn
Clinical Psychologist
International SOS Malaysia


Pei Lynn is a certified clinical psychologist with more than a decade of working experience in the clinical, tertiary and humanitarian fields.

She has worked with diverse populations including children, young adults, families, refugees and marginalized groups. She is passionate about empowering mental health literacy and building individual and community resilience. She advocates for a multi-disciplinary and collaborative approach in strengthening mental health and wellbeing.

Maruthamutu Subramaniam
Site Leader & Release Train Engineer


Maruthamutu is a T-shaped IT professional, certified PMP & LEAN Practitioner with more than 25 years of experience in technology and business of which have spent over 15 years in various capacities within the Programme/Project Management and PMO roles in various industries (Oil & Gas, Financial, Telco, AFC, Information Technology).

A recipient of multiple recognitions for achieving high performance targets in project/programme delivery space, Maruthamutu leads the group-wide IT project and programme management assurance initiatives with the objective of delivering all IT project on time, on budget while ensuring high quality in end result. Ensuring all IT investments returns meet the expected benefits to the organisation.

In addition, Maruthamutu has also been responsible in managing the IT Project sourcing demands to deliver IT Project resources to various projects in Shell. At current, he is also working as a senior programme manager in Vix Technology that has been hired to deliver an Integrated Cashless Payment System (ICPS) for the Malaysian Government under Public Transport Regulator – Suruhanjaya Pengangkutan Awam Darat (SPAD) that covers all public transportation options – phase 1 being Rail, Park N Ride, and Bus operators.