Hong Kong introduces Smart Departure clearance facility

The Hong Kong Immigration Department has introduced Smart Departure, a departure clearance facility that allows eligible visitors to use automated lanes called e-Channels for self-service clearance when leaving the country. This facility is now available to qualified nationals of 74 countries without prior enrollment. 

Who is eligible?
To be eligible to use Smart Departure, visitors must meet the following requirements:
  • Be a national of one of the 74 countries listed on the Hong Kong Immigration Department website.
  • Be over the age of 11. 
  • Hold a valid electronic travel document compliant with the requirements of the International Civil Aviation Organization (ICAO).
  • Hold valid electronic travel document from one of the countries or regions designated by the Immigration Department
  • ​The Immigration Department will regularly review the list of designated countries/regions eligible for the service.
Steps upon arrival 
Eligible visitors will automatically receive a landing card bearing the Smart Departure logo upon completion of their arrival clearance at immigration counters in Hong Kong. 
Steps upon departure 
Those holding the qualifying landing card should enter the Smart Departure lane and scan the data page of their electronic travel document. A camera employing facial recognition technology will be used to verify identity.
Key considerations/additional information
Holders of electronic travel documents may continue to use traditional counters for departure clearance. Immigration arrangements for visitors who have enrolled for the e-Channel service remain unchanged.
Source: This update was prepared using information from the Hong Kong Immigration Department website.  
Disclaimer: The above information is provided for general information purposes only and should not be construed as legal advice. If you have any further inquiries regarding the applicability of this information, please contact Debra Beynon, Regional Immigration Manager, APAC.